Are you there, too?
My new Smart TV is smarter than me!
SOAP OPERA EFFECT
Does MARCO POLO seemed to have been filmed as a Soap Opera on your new TV?
Your new TV has decided it is smarter than you.
It has to do with the refresh rate of your picture. Soap Operas are shot on cheaper video tape which increases the frames per second.
Now, your not-so-smart TV has decided to up the ante so to speak on all the things you view.
Go deep sea diving down your TV's menu's.
It will usually take you 2 menu's to find something called
AUTO-MOTION PLUS in your PICTURE OPTIONS.
Turn it off. It usually does the trick.
DRAG, LAG EFFECT
Disabling "Smart Security" feature completely resolves this issue,
and gets rid of the sluggishness and freezing experienced within the TV's OS.
I also disabled auto-update as I saw this was recommended by other owners as a potential fix.
To disable Smart Security:
Menu button on Remote> System > Smart Security > Off
JAPANESE TORTURE, SET UP MANUAL STYLE
You know those uncountable number of teeny, tiny angels dancing on the head of a pin?
Well, even they couldn't read the even tinier print (in grey not black ink) of my TV set up manual!
Go to YouTube.
Type in the make and model of your set and put SET-UP, CONNECT, or UNBOX tutorial.
Most, if not all, of your questions will be answered.
I hope this has helped in some small way, Roland