AT&T cut my internet services without warning. It seems they're up grading to a new fiber optics process.
Fine. I switched over by phone.
The modem never came. I took off THREE separate DAYS to wait for the UPS and their repairman.
If I want to keep my job, I can no longer take off any more days for a company so large and indifferent that it cannot keep its appointments.
Each date was set after THREE separate long, maddening calls to foreign tele-helpers to whom English was a distant memory.
I am now reduced to one hour a day of internet at my work by getting here early.
I apologize for any inconvience this is causing my visiting friends and friends who are waiting for my visits.
Unlike the apologies from the AT&T tele-helper ... I mean mine.
It seems that AT&T is purposely driving me to Sudden Link, their competitor here. Sigh.
My mother worked for AT&T, I wanted to stay with them for that reason. No longer. Wish me luck, everyone. Roland