AT&T is the VILLAIN

AT&T cut my internet services without warning.  It seems they're up grading to a new fiber optics process.

Fine.  I switched over by phone. 

The modem never came.  I took off THREE separate DAYS to wait for the UPS and their repairman. 

If I want to keep my job, I can no longer take off any more days for a company so large and indifferent that it cannot keep its appointments.

Each date was set after THREE separate long, maddening calls to foreign tele-helpers to whom English was a distant memory.

I am now reduced to one hour a day of internet at my work by getting here early. 

I apologize for any inconvience this is causing my visiting friends and friends who are waiting for my visits.

Unlike the apologies from the AT&T tele-helper ... I mean mine.

It seems that AT&T is purposely driving me to Sudden Link, their competitor here.  Sigh. 

My mother worked for AT&T, I wanted to stay with them for that reason.  No longer.  Wish me luck, everyone.  Roland